Terms and Conditions shell888 —
Clear & Transparent Platform Rules

These Terms and Conditions constitute a legally binding agreement between you ("Player" or "Member") and shell888 ("Company", "we", "Platform"). This document governs your use of all services, games, features, and content available on the shell888 platform.

By completing the registration process, making your first deposit, or using any shell888 service, you confirm that you have read and understood this Terms and Conditions document in full and agree to comply with it.

These terms should be read together with Privacy Policy and Responsible Gaming Policy shell888, all of which form part of the overall agreement between you and the company.

Use of the shell888 platform is restricted to individuals who meet the following eligibility requirements:

• Minimum age requirement: You must be at least 18 years old on the date of registration. shell888 enforces a strict zero-tolerance policy on underage gambling.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• One account per individual: Each individual is only permitted to hold one account on shell888. Registration of multiple accounts by the same individual is strictly prohibited.
• Accurate information: All information you provide during registration must be accurate, complete, and truthful. You are solely responsible for keeping this information up to date should any changes occur.

The shell888 account registration process is designed to ensure the security and authenticity of every member. During registration, you are required to:

• Providing your full name exactly as it appears on your valid government-issued ID.
• Using an active email address that belongs to you — each email address may only be linked to one account.
• Setting a strong password using a combination of uppercase letters, lowercase letters, numbers, and special characters.
• Completing the identity verification (KYC) process when required, including uploading a copy of a valid government-issued ID.

You are solely responsible for keeping your login credentials confidential. shell888 will not be held liable for any losses resulting from unauthorized access to your account caused by your own failure to safeguard your login details.

Shell888 reserves the right to suspend or close any account that provides false information, impersonates another person, or fails to complete the KYC verification process within the specified timeframe.

Shell888 accepts a wide range of local Malaysian payment methods to make your deposit process easy:

• FPX (Financial Process Exchange) — direct bank transfer
• DuitNow — instant interbank transfer
• Touch 'n Go eWallet
• GrabPay
• Local bank transfer (Maybank, CIMB, Public Bank, RHB, and others)

All deposits are processed in Malaysian Ringgit (MYR) with no hidden currency conversion fees. Deposits are typically credited to your shell888 account within 1 to 5 minutes after a successful transaction.

All deposits must be made using a payment method registered under your shell888 account name. Third-party deposits are not permitted and will be returned. shell888 reserves the right to request proof of payment for any deposit requiring further verification.

Shell888 is committed to processing all valid withdrawals promptly and efficiently. The following terms apply to the withdrawal process:

• Minimum withdrawal amount: RM 50 per withdrawal request.
• Processing time: Withdrawals are typically processed within less than 5 minutes for instant payment methods, and up to 24 hours for manual bank transfers.
• Identity verification: First-time withdrawals or withdrawals exceeding a certain threshold require completed KYC verification beforehand.
• Withdrawal methods: Withdrawals may only be made to the same payment method used for the deposit, or to a verified bank account registered in the member's name.

Withdrawal requests that meet all requirements will be processed with no administrative charges. However, your bank or payment provider may apply their own fees, which are beyond shell888's control.

Shell888 offers a variety of bonuses and promotions from time to time to enhance your gaming experience. All bonuses are subject to the specific terms and conditions stated alongside each offer. The following general principles apply to all bonuses:

• Wagering requirement (rollover): All deposit bonuses are subject to the stated wagering requirements. These requirements must be met before any withdrawal is permitted.
• Validity period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically.
• One active bonus at a time: Players may only activate one bonus at a time unless stated otherwise in the relevant promotion's terms.
• Bonus abuse prohibition: Any attempt to abuse the bonus system, including bonus arbitrage, use of multiple accounts, or wagering strategies deemed dishonest, may result in bonus cancellation and account closure.

Shell888 uses Random Number Generator (RNG) technology certified by an independent body to ensure that every game outcome is random, fair, and cannot be manipulated by any party, including shell888 itself.

All games available on the shell888 platform operate according to the rules set by their respective game providers. You agree to:

• Complying with the specific rules of each game published on the platform.
• Do not use any software or methods that may influence or interfere with game outcomes.
• Do not exploit any bugs or technical vulnerabilities on the platform. Any winnings obtained through such exploitation will be voided.
• Acknowledging that in the event of any discrepancy between what is displayed on your screen and the shell888 server system, the server record is final.

Winnings obtained through technical errors or system malfunctions are void and cannot be claimed. shell888 will restore the account balance to its state prior to the occurrence of the technical error.

As a shell888 member, you agree not to engage in any of the following activities:

• Colluding with other players to gain an unfair advantage in games.
• Using bot software, auto-clickers, or any automated tools to play.
• Identity fraud or using another person's information to open or access an account.
• Attempting to launder money through deposit and withdrawal activity on the platform.
• Any form of hacking, system intrusion, or cyberattack against the shell888 platform.
• Spreading false or defamatory information about shell888 to third parties.

You may close your shell888 account at any time by contacting our support team. Voluntary account closure is subject to the following conditions:

• All active bonus wagering requirements must have been fulfilled, or the bonus will be cancelled.
• Any positive account balance will be returned to you via your verified payment method once the identity verification process is complete.
• Account closure requests for responsible gaming purposes will be processed immediately with no additional conditions.

Shell888 reserves the right to suspend or close your account without prior notice if there is evidence of a terms violation, fraudulent activity, or security threat. In such cases, funds in the account may be held pending the outcome of the investigation.

Shell888 provides this platform on an "as is" basis. To the fullest extent permitted by applicable law, shell888 is not liable for:

• Any service disruption, suspension, or damage caused by factors beyond our control, including internet outages, power failures, or natural disasters.
• Unsatisfactory game outcomes or financial losses incurred while playing on the platform.
• Any losses arising from unauthorized access to your account due to negligence in keeping your login credentials confidential.
• Third-party content or services that may be accessible through the shell888 platform.

Under no circumstances shall shell888's maximum liability to you exceed the total funds held in your account at the time the claim is made.

Shell888 is committed to protecting your privacy and personal data. The collection, use, and storage of your personal data are governed by Privacy Policy ours, which form part of this agreement.

By using the shell888 platform, you agree that we may:

• Collecting and processing your personal data for identity verification (KYC) and legal compliance purposes.
• Using your transaction data to detect and prevent fraud and money laundering.
• Retaining records of communications between you and the shell888 support team.
• Share required data with the relevant authorities when mandated by law.

All your data is stored securely using SSL 256-bit encryption technology and protected from unauthorized access by our multi-layered security systems.

Shell888 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being posted on the platform and do not require separate notice to individual members.

Your continued use of the shell888 platform after any amendments are published constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically.

If you have any questions about these Terms and Conditions, please contact the shell888 support team via live chat or email. We are happy to help you understand any part of this document in greater detail.